Privacy Policy

Overview

VertexCrest Learning respects your privacy. We collect only what we need to operate our service and improve learning outcomes. We do not sell personal data.

Data we collect

• Account data: name, email, hashed password.
• Transaction data: course purchases, invoices, billing city and country.
• Learning data: progress, quiz scores, completion dates.
• Support data: messages you send via our contact form.
• Device data: browser, OS, approximate region; we honor do‑not‑track where feasible.
• Cookies: strictly necessary for login and preferences (e.g., theme), and optional analytics with consent.

How we use data

• Provide and improve courses and site features.
• Process payments and deliver receipts.
• Offer support and respond to inquiries.
• Detect abuse and maintain security.
• Comply with legal obligations.

Legal bases

We rely on contract (to provide the service), legitimate interests (to improve and secure the platform), consent (for optional analytics and marketing), and legal obligation (record-keeping).

Sharing

We share data with processors that help us run the service (payment providers, email delivery, infrastructure). Each processor is bound by confidentiality and data protection terms.

Retention

We keep account and transaction records for as long as you have an account and as required by law. Learning data is retained for at least 12 months after course access ends, unless you request deletion earlier.

Your choices

• Access, correct, or delete your data.
• Opt out of marketing communications.
• Set your theme and cookie preferences in the footer banner.

Security

We use encryption in transit, strict access controls, and regular audits. No method is perfectly secure; we continuously improve safeguards.

Children

Our services are not directed to children under 13. If we learn we collected data from a child, we will delete it.

International transfers

Data may be processed in locations where our processors operate, subject to appropriate safeguards and contractual protections.

Contact

If you have questions, contact us at [email protected] or call +1 (415) 555-0147.